Customer Service

At Farmer's, we pride ourselves on exceptional customer service. We are committed to pleasing our customers, from our quality products to our customized delivery services.

Although we are the largest and most complete facility for contractors in Grants Pass, Oregon, we pride ourselves on remaining on a first-name basis with our customers. Stop by the store soon for a fresh cup of coffee and a smile

Knowledgeable Sales Staff

Our in-store retail staff is friendly and helpful in assisting homeowners and do-it-yourselfers with any type of project. They are thoroughly trained in paint and deck applications, plumbing and electrical, windows, doors, sheetrock, power tools and many other areas.

Farmer's also has knowledgeable sales personnel that visit contractors on-site. If requested, we handle walk-throughs and measure for doors, windows, sheetrock and paint as a free service for our contractor clients.

Special Orders

If we don't stock what you are looking for, we are happy to place a special order for the product(s). Typical lead time on special orders is from 2 days to 6 weeks, depending on the size and availability of the order.

Delivery

Our deliveries are the most reliable in the southern Oregon area. We have a large staff of certified drivers and a fleet of trucks to ensure that deliveries are made on time, often to the hour specified. Farmer's is equipped with a boom truck for offloading and a conveyer truck for rooftop deliveries.* We can also provide workers to stock sheetrock jobs.*

Farmer's is dedicated to meeting all of your delivery needs. Delivery charges vary according to mileage, manpower needs and price of goods purchased.

*Indicates an extra charge.

Installed Sales

We order garage doors and openers to your specifications, and have on staff a full time garage door installer to do the installation (at additional cost). Allow time for delivery and installation.

Custom Door

Our door shop can make unusual or hard-to-match mouldings, such as ones found in older structures. We also manufacture pre-hung custom doors and repair existing doors on-site, with a turn-around time of 10 days or less.

Special Events

During the summer months, we offer vendor-sponsored barbecues for our contractor customers, with sponsors on hand for product demonstrations and questions.